FAQ – Frequently asked questions

Orders and special offer

How does the “buy 2, get the 3rd free” offer work?
Add 3 items to your cart: the discount applies automatically, no code needed. The cheapest of the three is free. The offer stacks: buy 6, get 2 free.

Does the offer apply to every product?
Yes, to all t-shirts and sweatshirts in the store, across every collection. You can mix designs and sizes.

Which payment methods do you accept?
Bank cards and the other methods offered at checkout. Payment is secure and handled by Shopify: we never have access to your card details.

Sizes and products

How do I choose my size?
Check our size guide: it gives the width and length of each size, measured flat.

Are the t-shirts genuine OLDSKULL?
Yes. OLDSKULL is a vintage streetwear brand from Asia. The Country Edition designs (France, Morocco, Algeria) and the Skateboard design are exclusive OBAWI STORE × OLDSKULL creations.

How should I care for my t-shirt?
Machine wash at 30 °C max., inside out, with a mild detergent. Do not iron directly on the print and avoid tumble drying to protect it.

A design is sold out. Will it come back?
Our stock is limited and some designs will not be reissued. Email us at obawi.store@gmail.com and we will tell you if any are left.

Shipping

How much does shipping cost?
Mainland France: free, by Colissimo. Western Europe: €9, free from €76. Rest of the world: €20.

How long does delivery take?
Orders ship within 2 working days. Allow about 5 working days in France and 9 working days internationally. You get a tracking number by email as soon as your order ships.

Returns

Can I return an item?
Yes, within 14 days of delivery, if it has not been worn or washed. Email us first at obawi.store@gmail.com with your order number. Return shipping is at your expense. Full details in our return policy.

When will I be refunded?
Within 14 days of receiving and checking your return, using the payment method from your order.

Contact

How can I reach you?
By email at obawi.store@gmail.com.